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  ABOUT LTC
 
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 Publications
 
 Annual Report
• 2009 Annual Report
• 2009 Audit Report and Financial Statements
 Business Plan
• 2004 - 2006 Business Plan
• Working Draft: 2007 - 2010 Business Plan
• Provisional Ridership Growth and Asset Management Plans - March 2006
 Policies
• Customer Service Policy  *New
• Media Relations Policy & Guidelines  *New
• Mutual Respect Policy  *New
• Workplace Violence Policy  *New
• Human Rights and Diversity Policy  *New
• Privacy Policy
 Long Term Growth Strategy - A summary of future expansion plans
• Final Summary Report - Updated May 2006
• Overview - Updated September 2008
 Accessibility Plan - LTC's plan for removing barriers to using public transit
• 2003 Accessibility Plan
• 2004 Accessibility Plan Update
• 2005 Accessibility Plan Update
• 2006 Accessibility Plan Update
• 2007 Accessibility Plan Update
• 2008 Accessibility Plan Update
• 2009 Accessibility Plan Update
 Miscellaneous
• Get On Board
  - A handy reference that answers many common questions about using London Transit
 

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